Singular Cycles enters a new era
Singular has lived up to its name from the very beginning – Sam Alison founded the company and did everything from design and testing to sales, marketing, logistics and the ever present book-keeping.
However, to ensure the ongoing prosperity and health of the company, Sam has now entered a partnership with the owner of long time Singular dealer Frank Dressler in Weselberg, Germany. Frank and his team will take on responsibility for storage, fulfillment, logistics and admin. Sam will continue to do all frame design, customer service, sales and marketing. This will mean much smoother supply of stock and better service for our customers.
In addition to these operational changes we have taken the decision to dramatically reduce the range for the moment. Sadly this means the departure of some beloved models such as the Peregrine and Gryphon. However what we do have is three fantastic bikes which cover a broad spectrum of riding from the road to full fat and a whole lot in between. The goal is to consolidate and build the strength of the company so that we can confidently either reintroduce some models, or develop completely new ones.
During this period of transition to the new structure there are bound to be some teething problems as we have built a completely new web shop and instituted new processes in fulfilling orders. We ask firstly that you make us aware of any issues you encounter with the website or ordering, and also that you have some patience with us in resolving them – though of course we will endeavour to do so as quickly as possible!
Overall, we are hugely excited about the new range of models we now have and what we are sure is a bright future that lies ahead for Singular. Thank you for your support of Singular over the years and helping us grow in the future. If you would like to check out the new frames please go here. And as always, if you have any questions please feel free to email us.
Sam Alison & Frank Dressler
This entry was posted on Tuesday, February 2nd, 2016 at 9:55 am and is filed under Uncategorised. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.